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Plug & Play IVR On Demand
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Most IVR Packages and Most
Web-Configurable IVR Applications |
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Hosted IVR or On-Premise IVR
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IVR On Toll Free Lines or On Extensions of Your IP Switch
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See article on the Tipping Point For Call Automation |
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Lowest cost IVR and hosted IVR with fastest deployments through web configurable
solutions. |
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Configurable
IVR Packages
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Over 55 IVR Packages |
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Configure and Deploy on the Web in Minutes |
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Many Choices for Data Management with
Extensive Reporting |
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learn more
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Web Page To
Live Agent
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Self Service Call Routing |
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Increase Customer Capture, Reduce Customer Waiting |
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Works with Mobile Agents, Desktop Agents or IVR |
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learn more
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"Metaphor's total redesign of our IVR uses speech recognition that speeds the caller through the application at less than half the time of our previous IVR and can collect full names and street addresses. The estimated cost savings to PCS Telecom is $54,000 in just 3 months." -
PCS Telecom
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"Metaphor's Plug & Play Speech IVR On-Demand product, which I think is pretty
slick, is aimed at the mid market and takes advantage of 55 pre-packaged
applications, is extremely easy to configure, and doesn’t require someone who
understands VoiceXML." - Nancy Jamison, Jamison Consulting
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© 2010 Metaphor Solutions, Inc., All Rights Reserved |
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